Herb,
I can understand your frustration.
Please provide me a screenshot of the Pop-Up message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello Herb,
I'm sorry for delay in responding to you. We have received a reply from our senior team, rating was changed in the end of the last week and we've also noted your feedback.
Best regards,
Alok.
OK, here's the screenshot
I periodically get a pop-up box stating that two of my browser extensions are "poorly rated". One I don't care about much but the other is specific to a particular online company's ordering system, I have been using it for years and there is nothing wrong with it. I'd rather dump AVG than this plugin.
I feel sure it's simply one that is not on AVG's list (I wouldn't expect it to be).
Unfortunately, the pop-up only gives me two options:
- delete the extension
- close the box … in which case it pops up again a few days later.
There is no way offered to add it to any exceptions and nothing there to tell me what AVG component is doing this - let alone direct me to any setup options.
How can I stop this annoying behaviour?
Herb,
I can understand your frustration.
Please provide me a screenshot of the Pop-Up message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I understand your concern, Herb.
I have forwarded the case to senior team for getting suggestion.
Please keep checking the post to know about the status.
Your patience is much appreciated.
Hello Herb,
I'm sorry for delay in responding to you. We have received a reply from our senior team, rating was changed in the end of the last week and we've also noted your feedback.
Best regards,
Alok.
Thank you for providing the screenshot. Please let me know what happens when you click on side arrow next to remove option. Does it give any additional option to ignore this browser extension?
Which is fine as long as it doesn't actually do what it says at that point and remove the extension. Can you assure me that it will at least give me some further option to back out?
Incidentally, it will take a while to check. The box pops up every 4 or 5 days as near as I can tell and I had it yesterday.
Herb,
The Ratings of the Browser Extensions were changed last week and now you should not see the poor ratings for the extensions and regarding your other question, there is no option to re-navigate to the particular thread. However, you can open a new Tab and open the Login Page.
OK, here's the screenshot