Hello Jeryl,
I apologize for the inconvenience. Please provide the screenshot of the threat message to check and assist further. Also, provide the complete screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the threat file path location.
After scanning my computer I get a message "Threat has been quarantined" & tells me what the threat is. Then it says to scan my computer-again! This happens over & over & blocks my screen. I delete it & it comes back. Any answers? I'm beginning to regret buying this.
Hello Jeryl,
I apologize for the inconvenience. Please provide the screenshot of the threat message to check and assist further. Also, provide the complete screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the threat file path location.