Hello Stanford,
You can find answer to your question together with your another post here http://support.avg.com/answers?id=906b0000000LSge . Please try keep whole conversation in one question/thread to speed up resolution.
"how do you want to open this file"
this is the pop up screen that continues to appear on my computer, I just got the AVG ZEN free trial, I have windows 10. I was told by AVG that this could be a windows problem, After contacting windows, they re-installed windows 10 indicating (that ) should remove any issue, they thought that it might be a virus, but I have AVG and malware protection. However I cant access the windows start button by mouse or keyboard and I'm not getting any answers, HELP.
Hello Stanford,
You can find answer to your question together with your another post here http://support.avg.com/answers?id=906b0000000LSge . Please try keep whole conversation in one question/thread to speed up resolution.
Stanford, In future please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster!.
AVG Guru