Hello Fran,
I understand the inconvenience.
AVG programs are capable of detecting and removing the malware programs.
However, there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database.
These kind of popups occurs when there is an adware installed to your browser.
Try uninstalling weird and unnecessary programs from your PC.
I request you to remove weird add-ons, plug-ins and extensions from your browser.
Keep us informed about the status.
Twice since purchasing AVG, I had the fake MS ad telling me I had a virus, please call this number. Today, it was a Google ad telling me I had a virus call this number. Why is AVG not catching this virus? How do I get rid of it? Thanks
Hello Fran,
I understand the inconvenience.
AVG programs are capable of detecting and removing the malware programs.
However, there are numerous number of malware programs emerging day by day and we are working 24/7 to add all those definitions to our database.
These kind of popups occurs when there is an adware installed to your browser.
Try uninstalling weird and unnecessary programs from your PC.
I request you to remove weird add-ons, plug-ins and extensions from your browser.
Keep us informed about the status.