Hello William,
Thank you for contacting us. Yes, it is a scan message to mislead you to charge you for some fake troubleshooting. Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers and reset them to default settings. Also please check and uninstall unknown and unwanted programs from windows control panel. Thank you.
I got a pop-up window today asking to contact 1855-465-9709 to prevent identity and credti theft.
I cancelled the Microsoft Edge session and it happened again when i started it again.
I read online it is a malware.
Can sobebody help me to know how to remove it ?
Hello William,
Thank you for contacting us. Yes, it is a scan message to mislead you to charge you for some fake troubleshooting. Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers and reset them to default settings. Also please check and uninstall unknown and unwanted programs from windows control panel. Thank you.