Popup ads - no mouse pointer

AVG Performance
4

Hi David,
We regret for the inconvenience and in-order to assist with the issue better please kindly confirm whether you are getting popups in your browser or in your AVG Interface. If possiblw please provide the screenshot of the popup using below link.
http://avgclick.me/getscreenshot
Thank you.

1

Popup ads are now turning off the mouse pointer making them very difficult to close. When the pointer goes over the popup window, the pointer disappears so I have to guess how far to move it to get to the close button top right of the window

3

Hi David,
We regret for the inconvenience and in-order to assist with the issue better please kindly confirm whether you are getting popups in your browser or in your AVG Interface. If possiblw please provide the screenshot of the popup using below link.
http://avgclick.me/getscreenshot
Thank you.

2

David, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru