Portable Hard drive problem

General discussion
3

Hello Delano,
Thank you for posting your issue on Community Forum.
Please answer these questions, which will help us in assisting you better.
1. Which application are you using to do the backup?
2. AVG applications installed on your PC and their version
3. Screenshot of the error message (if any)
Looking forward to your reply!

1

My files won't backup now on by portable hard drive. The portable hard drive disconnects before saving the backup. Does AVG have a solution? I already tried changing the power settings. Thank You.  

2

Hello Delano,
Thank you for posting your issue on Community Forum.
Please answer these questions, which will help us in assisting you better.
1. Which application are you using to do the backup?
2. AVG applications installed on your PC and their version
3. Screenshot of the error message (if any)
Looking forward to your reply!