Possible infection in ntoskrnl in %3Cunknown%3E

Viruses & Threats
2

Hi Rajarajan...

I've done numerous scans since last night, and everything so far seems clean. Perhaps AVG or Windows corrected whatever the problem(s) may of been? Either way, in case it comes back. I'll send of my System info to you!
 

Thanks.

12

Hello All,
We keep you informed that issue which we are currently experiencing is fixed from our side. We suggest you to check the product inbuilt version for your AVG Program. The latest inbuilt version of AVG Program is 16.101.0.7752 . If you didn't have this version we suggest you to uninstall and reinstall your AVG product from our website http://www.avg.com/us-en/download . If the issue is still persist please get back with us we are here to help you. Thank you.

10

Reinstalled AVG, first two scans were fine. But straight after reboot of Windows, they're back again. 19 threats! It's only AVG that's picking this up as well. All other virus scans are fine. Spent all day reinstall Windows and my programs, for this crap to come back. There isn't even any option to delete files. They're all 'unknown' etc.

13

Hello Ariën,
We sorry for the inconvenience caused.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing, so that we are more happy to assist you better.
Feel free to contact us for any further assistance. Thank you.

1

Can someone tell me what this means? Yesterday i have updated my Windows 10 to the newest Anniversary version, but now i see this 'threat'?

I have no problems with my PC, but now I'm worried. I have updated the latest virusdefinitons, but i still see this threat after a new scan.

3

Hello Ariën,
We are sorry for the delay in responding. We request you to make sure if you are using the latest version of AVG (2016) and then repair your AVG(avgclick.me/RepairAVG). If the issue persists, please send diagnostic information from your computer by following the instructions in the email we have just sent to your registered email address. Thank you.

6

I have the same issue how do you resolve this virus and why is everyone getting it? Is it a false negative?

4

Hello Justin,

Sorry to know that you are facing the same issue.
This should be a false positive. We are analyzing it.
Do you have any other third part antivirus program installed along with AVG antivirus program?

5

User Justin Sabia has also posted their own topic (https://support.avg.com/answers?id=906b000000056bYAAQ).
AVG Guru

8

@ Balasubramanian (AVG Technologies)
OK Balasubramanian, No probs…
AVG Guru

7

@ Aravind Gnanamurthy (AVG Technologies)
Aravind, User Ariën Claij has posted a screenshot in their original topic posting.
AVG Guru

9

Hello All,
We keep you informed that issue which we are currently experiencing is fixed from our side. We suggest you to check the product inbuilt version for your AVG Program. The latest inbuilt version of AVG Program is 16.101.0.7752 . If you didn't have this version we suggest you to uninstall and reinstall your AVG product from our website http://www.avg.com/us-en/download . If the issue is still persist please get back with us we are here to help you. Thank you.

11

I have the same issue how do you resolve this virus and why is everyone getting it? Is it a false negative?

14

Got same issues, even after a reinstall of Windows! Getting pissed off with this shit.