Oh that is a shame. With my older mail server software, Mailtraq, this behaviour did not happen as it was integrated more but now I use hMailServer which uses AVG via command-line scan. Could you please pass this topic to the developers as they may be able to fix this very easily? I suspect the avgscana.exe command-line scanner just needs to accept an additional parameter to only report positive scans or something. Thanks.
Hi,
I have AVG set up to scan mails in my mail server. To do this it is set as a command-line scan. However this means I get a Report for every email scanned in the AVG report section. Is there any way I can limit this so that a report is only produced IF a virus is found rather than for every (clean) mail?
Thanks.
I can't imagine why you need an screenshot of this. It is not an error message and I never said it was. Please read AGAIN my request. Anyway here is the screenshot attached.
Hello John,
If you reinstall AVG, you will get the settings changed in to default so that you will be able to view your got fixed.
Thank you. Joyson, AVG Customer Care.
Hello John,
We apologize for the inconvenience caused.
Could you please let us know whether you are using a Free version of AVG or a Paid AVG Product?
Thank you. Joyson, AVG Customer Care.
The Free version. Thx.
Hello John,
We sincerely apologize for the difficulties you are currently experiencing.
We would like to inform you that we have escalated you request to the responsible department and you can expect the change in upcoming update.
Thank you. Joyson, AVG Customer Care.
John, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Oh that is a shame. With my older mail server software, Mailtraq, this behaviour did not happen as it was integrated more but now I use hMailServer which uses AVG via command-line scan. Could you please pass this topic to the developers as they may be able to fix this very easily? I suspect the avgscana.exe command-line scanner just needs to accept an additional parameter to only report positive scans or something. Thanks.
The Free version. Thx.
Hi, what do you mean by I will be able to view my got fixed? That doesn't make sense.
Hello John,
We understand your concern. Please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Hello John,
We apologize for the inconvenience caused.
Could you please let us know whether you are using a Free version of AVG or a Paid AVG Product?
Thank you. Joyson, AVG Customer Care.
Hello John,
Thank you for the information provided.
Now we suggest you to uninstall AVG and reinstall with a fresh copy.
Uninstall AVG Anti-Virus Free by running AVG Remover tool.
Click this link to download AVG Remover follow the instructions below to run it - http://download.avg.com/filedir/util/AVG_Remover.exe
1. Open AVG_Remover.exe.
2. Click Yes in the User Account control dialog.
3. Click CONTINUE.
4. to agree with AVG’s license agreement and privacy policy.
5. Select the installed version of AVG.
6. Click Remove, then click Restart to restart the PC.
After restart, open C Driver and delete the Folder in the name "AVG Remover" and click the below link to reinstall AVG.http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
Thank you. Joyson, AVG Customer Care.