Post application of ultimate package

Hi Samir,

We're glad to look into this & help you.
Please let us know what happens exactly while attempting to access the apps. Do you receive any error message?
If so, share us the screenshot of it for better clarity.

After activating and applying the ultimate package
windows 7 pro could not open all program files
including refendit.exe. 

How can I have my computer back running?

Thank you for writing us back, Samir.
We certainly check and help you.
To proceed further, please send us your email registered with AVG so we can locate your account and discuss your concern in more detail.
Thank you and keep us posted.

I received no email.

I have it and sent a response,

Hi Samir,

We're glad to look into this & help you.
Please let us know what happens exactly while attempting to access the apps. Do you receive any error message?
If so, share us the screenshot of it for better clarity.

Internet security,pc tuneup,anti track. 

Already had the antivirus. 

Thank you for providing the information, Samir. 
We have sent you an email regarding this issue. Please check and revert us.
Thank you and keep us updated.

Microsoft in reply says this can happen if a third party application changed or corrupted default registry settings. This I cannot correct because there was no access to regedit as described.

The program icons turned white. When prompted windows "cannot open file" suggested to use existing programs to ope. True TD "Word". All icons showed "W" and no link was established. Tried system restore, not available. Tried regedit and regedit exe,cannot open. What else can I do. 

screenshot exceeds the limit provided. 

Thank you for writing us back, Samir.
We'll check and help you out. 
May I know what all AVG programs you have installed on your PC?
Awaiting your response.