Steven, Try AVG Remover (http://www.avg.com/tools#tba2) & perhaps start again.
AVG Guru
I have followed your instructions and downloaded your AVG product onto my other computer through my e.mail address. This computer is an older version of xp but never the less when I try to do one touch optimize which goes through the procedure I keen getting a requested to purchase an upgrade. Now! before I shared this product from my laptop. I already had your AVG free on here which I believe is in conflict with the one I uploaded. The problem is in my control panel it wo'nt allow me to take of the AVG which has expired it's 30 day period.
Thank You!
Steven, Try AVG Remover (http://www.avg.com/tools#tba2) & perhaps start again.
AVG Guru