Prescription renewal

Hello Jo,
Thank you for contacting AVG Community Support.
We apologize for the trouble caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

£48 was taken from my bank which I did not authorise.  I did not not renew last year and assumed that all details were erased from AVG database.  How do get my money refunded.
Jo

Hello Jo,
Thank you for contacting AVG Community Support.
We apologize for the trouble caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.