Greetings,
Thanks for posting your concern in community forum.
The charge of EUR 80.99 was the renewal charge of AVG Internet Security. Within the interface, you have received an offer to purchase the same at a discounted price.
As the refund of EUR 80.99 is already initiated, so you will receive the amount within 5-7 business days.
You can either purchase it from the AVG interface or reach our AVG sales team by clicking the link below.
https://support.avg.com/support_sales?l=en
Today 29-06 I got an e-mail for renewal of my subscription for Internet Security for the price of € 80,99.
I ordered it. But in the program itself I could renew for the price of € 29,99. That's why I asked for a refund of the order of €80,99. This is in progress. I have time till 29 july.2020. Can anyone explain what's happening here? Do I understand this wrong?
Greetings,
Thanks for posting your concern in community forum.
The charge of EUR 80.99 was the renewal charge of AVG Internet Security. Within the interface, you have received an offer to purchase the same at a discounted price.
As the refund of EUR 80.99 is already initiated, so you will receive the amount within 5-7 business days.
You can either purchase it from the AVG interface or reach our AVG sales team by clicking the link below.
https://support.avg.com/support_sales?l=en