Hello Lesa,
Thank you for contacting AVG Community Support.
I’m sorry to hear about the trouble you’re experiencing with your printer after updating your AVG product. I understand how frustrating it can be to lose connectivity to your printer, and I’m here to help you resolve this issue.
Could you please provide the following information to assist us further?
1. The device and operating system you are using.
2. A list of the AVG programs that are currently installed on your device.
3. A screenshot of any error message you see when trying to access your printer.
Once we have this information, we’ll be better equipped to help you troubleshoot and restore your printer connection.
Thank you for your patience, and I look forward to assisting you.
After updating one of my AVG products, I noticed that my printer was no longer connected, and I'm unable to get this corrected. Any advice?
Hello Lesa,
Thank you for contacting AVG Community Support.
I’m sorry to hear about the trouble you’re experiencing with your printer after updating your AVG product. I understand how frustrating it can be to lose connectivity to your printer, and I’m here to help you resolve this issue.
Could you please provide the following information to assist us further?
1. The device and operating system you are using.
2. A list of the AVG programs that are currently installed on your device.
3. A screenshot of any error message you see when trying to access your printer.
Once we have this information, we’ll be better equipped to help you troubleshoot and restore your printer connection.
Thank you for your patience, and I look forward to assisting you.