Hello Kirsty.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
AVG TuneUp will not cause any issues with the printer. I request you disable AVG Internet Security and check on your issue once.
Please use the below link which has steps to disable AVG :
| AVG. (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=Disable+AVG)
Let us know the status so that we can check and help you further.
Thank you and keep us posted.
Hi
I have recently uploaded this years subscription for protection and tune up, but it keeps making my Epson printer go offline - anyone know how can stop this happening please?
Hello Kirsty.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
AVG TuneUp will not cause any issues with the printer. I request you disable AVG Internet Security and check on your issue once.
Please use the below link which has steps to disable AVG :
| AVG. (https://support.avg.com/SupportArticleView?l=en&urlName=disable-avg-antivirus&q=Disable+AVG)
Let us know the status so that we can check and help you further.
Thank you and keep us posted.