Agreed. These forums contain a number of proposed solutions involving changing firewall settings or adding printers to IP whitelists but none of them makes any difference. The only way to print on an affected PCL printer is to disable AVG temporarily, and that is not an acceptable state of affairs.
Same problem.
I've tried the whitelist and it doesn't work for this issue. Temporary disabling AVG is the only workaround
I hope that a solution is found quickly
Last Thursday, 19th March 2015 my printer worked fine. On Friday, when I tried to print something the printer took the paper then – nothing. I then spent the rest of Friday and Saturday trying to resolve the problem, uninstalling and reinstalling the printer driver and software and various other trouble shooting tactics until eventually, quite by chance, I sent something to the printer when AVG was temporarily disabled and it worked. I then discovered that disabling AVG was the solution so a recent update must have caused the problem. I then discovered this Forum. I hope AVG will rectify this problem with haste. I cannot keep turning the virus checker off. I have had to sit up half the night catching up on the printing I could not do on Friday as it was posters for a Charity event. I am using Windows 8.1.
Last Thursday, 19th March 2015 my printer worked fine. On Friday, when I tried to print something the printer took the paper then – nothing. I then spent the rest of Friday and Saturday trying to resolve the problem, uninstalling and reinstalling the printer driver and software and various other trouble shooting tactics until eventually, quite by chance, I sent something to the printer when AVG was temporarily disabled and it worked. I then discovered that disabling AVG was the solution so a recent update must have caused the problem. I then discovered this Forum. I hope AVG will rectify this problem with haste. I cannot keep turning the virus checker off. I have had to sit up half the night catching up on the printing I could not do on Friday as it was posters for a Charity event. I am using Windows 8.1.
Same issue here. Various SPL-C Errors. I deleted and reinstalled drivers with no results. Plain text such as notepad works but not much else. I run Samsung printers.
Paul, If you disable AVG (http://avgclick.me/TempDisableAVG) does it work?.. If so, try finding the individual culprit (https://support.avg.com/SupportArticleView?q=disable&urlname=How-to-disable-individual-AVG-components&l=en_US).
AVG Guru
I am having the same problem with 15 different computers after recieving an update from AVG the computers cannot print to samsung, lanier or sharp printer copiers they simply print pages with SPL Error messages. The machines are running AVG internet security 2015. If i disable AVG on the computers they can print fine but this leaves the computers unprotected. This is a big problem I run an IT company and support several companies that are having problems printing.
I am also having this problem with a client. 3 out of 6 computers are not printing unless I temporarily disable AVG. What infuriates me is that I called Tech Support yesterday and they acted like this was a unique problem they haven't heard about. Totally unacceptable. I hope the fix is coming soon.
Ok, so I am having the same issue on all my windows 8.1 boxes, windows 7 working fine.
Disbale AVG completely, prints fine, but disable all components in the AVG Security Suite and still can't print so finding the culprit as suggested, doesn't work.
Even more awsome is AVG's support service, which just doesn't work! I cannot send an e-mail or chat, the whole thing is just broken.
I know what i'll be doing pretty soon. I have 6 PC's covered by AVG Ultimate and 3 cannot print and I cannot find a way to get in touch with tech support.
Poor does not describe this situation…
I too have complained about this starting yesterday, Sunday March 22. I was trying to resolve the problem on a test machine (which printing was working) when I received a reboot message from AVG. I rebooted and three printers immediately stoppped working. My observations: these printers are connected via an IP address to Win 8.1 workstations (printers connected not using an IP direct connect are working fine). I have five systems in three locations with four different printers which are affected and the number is growing. PCL 6 drivers produce a PCL XL error message. PCL5 drivers produce gibberish along with parts of the document. Running Windows test print is sufficent for testing. All these systems are running gigabit connections and using Realtek NIC with dirvers dated May 2014. AVG's robotic reply is to make changes to the firewall. This IMO is not the answer. They've done something that interferes with the data stream to an IP addressed printer. Unfortunately this thread is in the "already answered" pile so I wonder if anyone at AVG even reads this stuff?
We are having the same issues. Not consistent from pc to pc. We do NOT have firewall installed, so the whitelist is inapplicable. Disabling the whole product works, and disabling the email shield and the link scanner works as well. Help please.
I have successfully installed AVG Protection and my SAMSUNG,Color Expression (Lazer) piinter immediatelly stopped printing. I uninstall and it works again, which tells me the installation of AVG Protection is the cause of not printing. I only get a printed page saying SPL-C ERROR - Including Corrupted Data POSITION : 0x2f2c (12076) SYSTEM : src/xl_image LINE : 686 VERSION : SPL-C 5.35 11-20-2007 This happens with anything WORD, PDF. anything. Any suggestions other than uninstall AVG Protection for good. I would not like to do that since I have already paid for the product. Thanks for any help.
Hi all,
For help on your issue please refer to this article and add your printer to whitelist (http://kb.avg.com/articles/en_US/How_to/How-to-allow-or-block-all-connection-to-specific-IP-address/).
Thanks
I am also having this problem with a client. 3 out of 6 computers are not printing unless I temporarily disable AVG. What infuriates me is that I called Tech Support yesterday and they acted like this was a unique problem they haven't heard about. Totally unacceptable. I hope the fix is coming soon.
I too have complained about this starting yesterday, Sunday March 22. I was trying to resolve the problem on a test machine (which printing was working) when I received a reboot message from AVG. I rebooted and three printers immediately stoppped working. My observations: these printers are connected via an IP address to Win 8.1 workstations (printers connected not using an IP direct connect are working fine). I have five systems in three locations with four different printers which are affected and the number is growing. PCL 6 drivers produce a PCL XL error message. PCL5 drivers produce gibberish along with parts of the document. Running Windows test print is sufficent for testing. All these systems are running gigabit connections and using Realtek NIC with dirvers dated May 2014. AVG's robotic reply is to make changes to the firewall. This IMO is not the answer. They've done something that interferes with the data stream to an IP addressed printer. Unfortunately this thread is in the "already answered" pile so I wonder if anyone at AVG even reads this stuff?
Agreed. These forums contain a number of proposed solutions involving changing firewall settings or adding printers to IP whitelists but none of them makes any difference. The only way to print on an affected PCL printer is to disable AVG temporarily, and that is not an acceptable state of affairs.
Paul, If you disable AVG (http://avgclick.me/TempDisableAVG) does it work?.. If so, try finding the individual culprit (https://support.avg.com/SupportArticleView?q=disable&urlname=How-to-disable-individual-AVG-components&l=en_US).
AVG Guru
Same issue here. Various SPL-C Errors. I deleted and reinstalled drivers with no results. Plain text such as notepad works but not much else. I run Samsung printers.
We are having the same issues. Not consistent from pc to pc. We do NOT have firewall installed, so the whitelist is inapplicable. Disabling the whole product works, and disabling the email shield and the link scanner works as well. Help please.
Ok, so I am having the same issue on all my windows 8.1 boxes, windows 7 working fine.
Disbale AVG completely, prints fine, but disable all components in the AVG Security Suite and still can't print so finding the culprit as suggested, doesn't work.
Even more awsome is AVG's support service, which just doesn't work! I cannot send an e-mail or chat, the whole thing is just broken.
I know what i'll be doing pretty soon. I have 6 PC's covered by AVG Ultimate and 3 cannot print and I cannot find a way to get in touch with tech support.
Poor does not describe this situation…