Hello Richard,
We apologize for the inconvenience caused. As requested by us earlier, did you check if the issue persists after temporarily disabling your AVG program( http://avgclick.me/TempDisableAVG )? I also request you to Open AVG program ->Click "Firewall" ->If the status of Files and printer sharing is Disabled, click "Change". Select "Home network" or "Work network" to allow file and printer sharing. Please follow these instructions and let us know the status. Thank you.
Hello
I still cannot scan and save to file, now I am unable to print some pdf files .
Emials I can print. All problems occured when installing Security proitection 2016.
Hello Richard,
We apologize for the inconvenience caused. As requested by us earlier, did you check if the issue persists after temporarily disabling your AVG program( http://avgclick.me/TempDisableAVG )? I also request you to Open AVG program ->Click "Firewall" ->If the status of Files and printer sharing is Disabled, click "Change". Select "Home network" or "Work network" to allow file and printer sharing. Please follow these instructions and let us know the status. Thank you.