Printer scan to file on computer

Hello Carol,

We'll help you sort this.
Kindly refer to this article & enable the following options in your AVG Internet Security Enhanced Firewall's System rules:

  1. Allow Windows File and Printer sharing
  2. Allow remote desktop connections to this computer

Once the above options have been enabled, please restart your computer once & check if the issue persists.
Keep us updated.

I installed AVG Ultimate (Internet Security) and AVG Anti-track.  Since then, I cannot scan from my printer to my PC even though I added the brother utilities to allowed apps.  I can initiate it from my PC but not from my printer over to my PC.

Hello Carol,

We'll help you sort this.
Kindly refer to this article & enable the following options in your AVG Internet Security Enhanced Firewall's System rules:

  1. Allow Windows File and Printer sharing
  2. Allow remote desktop connections to this computer

Once the above options have been enabled, please restart your computer once & check if the issue persists.
Keep us updated.