Hello David.
We'll certainly look into this.
I see that you have an active subscription for AVG Secure VPN. Do you have this app installed and turned on?
If you do, please turn the VPN connection off and verify the issue.
For some reason, after a long time using this combination, I have been told I do not have the required privileges to access the specified folder when trying to use the scanner on my canon pixma MG5650. I'm trying to scan and print for two kids studying from home and this is essential. Can anyone help please?
Hello David.
We'll certainly look into this.
I see that you have an active subscription for AVG Secure VPN. Do you have this app installed and turned on?
If you do, please turn the VPN connection off and verify the issue.