l bought a new HP 3 in 1 printer. And l had a computer engineer to install it for me. But the trouble is, the AVG will not let the new printer to be installed. And the computer engineer had to uninstall all the AVG off my computer to allow the printer to be installed. Which was successful. l am now left with no AVG on the computer and have no idea how to reinstall it. But the engineer told me that if l have the AVG installed the printer will not work. Can the AVG staff please help me to sort out the anti-virus to accept my printer in my computer. Thanks
Hi Bob,
Please follow the below steps and configure the Firewall in your AVG Internet Security.
Open AVG Internet Security -> Hacker attacks -> Firewall options -> Customize -> Network Profiles -> Change the network profiles from Public to Private.
Please get back to us if the issue persists, so that we will check and proceed further.
Thank you.
Please follow the below steps and configure the Firewall in your AVG Internet Security.
Open AVG Internet Security -> Hacker attacks -> Firewall options -> Customize -> Network Profiles -> Change the network profiles from Public to Private.
Please get back to us if the issue persists, so that we will check and proceed further.
Thank you.
We're sorry to know that, Robert. Sometimes, this might happen if few firewall settings are not modified.
Before proceeding to reach us via chat, you can try following the below steps (if you prefer) :
Open AVG - Menu - Settings - Full protection - Enhanced firewall - Enable 'Internet connection sharing mode' by checking it - Scroll down to find & click 'System rules ' - Enable 'Windows file & printer sharing', 'Remote desktop connections'.
Before proceeding to reach us via chat, you can try following the below steps (if you prefer) :
Open AVG - Menu - Settings - Full protection - Enhanced firewall - Enable 'Internet connection sharing mode' by checking it - Scroll down to find & click 'System rules ' - Enable 'Windows file & printer sharing', 'Remote desktop connections'.
Hi Bob,
Please follow the below steps and configure the Firewall in your AVG Internet Security.
Open AVG Internet Security -> Hacker attacks -> Firewall options -> Customize -> Network Profiles -> Change the network profiles from Public to Private.
Please get back to us if the issue persists, so that we will check and proceed further.
Thank you.
Please follow the below steps and configure the Firewall in your AVG Internet Security.
Open AVG Internet Security -> Hacker attacks -> Firewall options -> Customize -> Network Profiles -> Change the network profiles from Public to Private.
Please get back to us if the issue persists, so that we will check and proceed further.
Thank you.
Thanks for your answer which l will save forfuture reference. l am so ignorant of these contraptions , l just have to ask others to help me out. What l did was having a chat with one of the AVY staff. They did it all for me in a professional way. But l still having problem's. l tryed printing out a article from the computer, and it still does not print out. l think l'll ask the AVG staff again about the problem l am having