Private messaging

Hi Martin,

We are really sorry to know this.
We will certainly check and help you with this issue.
We have sent you an email asking for a few details in order to locate your AVG account and please reply to that email for further assistance.
Thank you.

I recently contacted AVG about an unauthorized 
withdrawal from my bank account,they have asked
me to private message them,how do I do that?
Do not want to phone as details can be misheard
and my typing is not fast enough for chat.

Hi Martin,

We are really sorry to know this.
We will certainly check and help you with this issue.
We have sent you an email asking for a few details in order to locate your AVG account and please reply to that email for further assistance.
Thank you.