Hello Jonas,
We do understand your concern.
Please be informed that once you cancel the order before payment, you will not be charged by AVG. However, the remainder invoice you have received is for automatic renewal of AVG AntiVirus. We see from your record that the AVG program you already have in your account is enrolled in to automatic renewal and about to get renewed soon.
Thank you.
Hello Jonas,
We do understand your concern.
Please be informed that once you cancel the order before payment, you will not be charged by AVG. However, the remainder invoice you have received is for automatic renewal of AVG AntiVirus. We see from your record that the AVG program you already have in your account is enrolled in to automatic renewal and about to get renewed soon.
Thank you.
While filling in an order I changed my mind and decided not to complete it. Yet now I've received a "pro forma invoice" in my email. Is it safe to just ignore it or do I have to contact someone to officially cancel the "order"?
Ok. Thank you for the quick response!