Pro subscription stopped working - very unhappy

AVG Protection
3

Hello Bev,

Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
Please let us know if you received any error message from AVG. If you did, please share us it's screenshot, so that we can check and help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

1

Have an active 2 year Pro subscription VPN and AVG Antivirus for up to 10 devices - suddenly stopped working this morning on computer and 1 phone even though the other active phone displays our subscription correctly

(Deleted) - Subscription number
(Deleted) - email

2

Hello Bev,

Please accept our sincere apologies. This isn't the experience we wanted you to have with AVG.
Please let us know if you received any error message from AVG. If you did, please share us it's screenshot, so that we can check and help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.