Problem accessing AVG account from an Android tablet

Android products
3

Hello Brian,
We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
We're glad to point you in the right direction.
We do have a specialized team that deals with mobile queries.
In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps. 
https://support.avg.com/support_contact_form?l=en
After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
Please refer this article to submit your queries using your mobile app. 
Thank you for your understanding.

    1

    I'm having difficulty getting AVG to connect to my account from an Huawei Android tablet. I've successfully installed the trial version of the software on two Windows 11 laptops and one Samsung Galaxy A3 mobile phone, but I can't get the Huawei tablet to connect to my AVG account when trying to set up anti theft. I've completed the first parts of the process, but when I try to connect to my account, the process stalls, as per the photo I am uploading. I have tried reinstalling the app, but exactly the same thing happens. Can anyone advise please?

    2

    Hello Brian,
    We're sorry to hear that you're facing this trouble, we regret the inconvenience this may have caused.
    We're glad to point you in the right direction.
    We do have a specialized team that deals with mobile queries.
    In this regard, we'd suggest you to contact our mobile team directly to clarify all your queries about AVG mobile apps. 
    https://support.avg.com/support_contact_form?l=en
    After clicking the above link, please select the operating system as "Android" and fill in other requested details. Finally, click on "request answer via email" which will submit a ticket to our mobile team. They will certainly check and get back to you by email.
    Please refer this article to submit your queries using your mobile app. 
    Thank you for your understanding.