Hello Neville.
Thank you for reaching us here with your concerns. We're here to help.
From your issue description, it looks like you are using an older version of AVG TuneUp on which the new activation code does not work.
I would like to offer you a free remote assistance service to resolve this and configure AVG TuneUp on your PC.
I have sent an email containing steps to get connected with our remote assistance team. Check your inbox and spam box as well. They'd be glad to help.
I renewed my subscription to AVG PC Tune up earlier this year but today a message arrived saying my free trial ! had ended. My account says it is paid up until 15-4-22. When I entered the code again to activate, a massage says it was wrong. It is the one listed in my account . Same for two other AVG items I have bought.
I did get a message some time back asking why I hadn't activated it and thought I had to re down load and thought AVG Tune Up was a new name for AVG PC Tune Up which has downloaded and is working .I like it but , at 83 years old you can see I've got in a muddle. Help me please. Thank you
Hello Neville.
Thank you for reaching us here with your concerns. We're here to help.
From your issue description, it looks like you are using an older version of AVG TuneUp on which the new activation code does not work.
I would like to offer you a free remote assistance service to resolve this and configure AVG TuneUp on your PC.
I have sent an email containing steps to get connected with our remote assistance team. Check your inbox and spam box as well. They'd be glad to help.