Hello David. Please check this link http://www.avg.com/filedir/util/TuneUp_Remover.exe to download and run the AVG Removal tool, after that, I request you to reinstall your product to fix the issue that you face. Thank you.
Hello David. Yes I have already replied to another post of yours. Please have a look at this link: https://support.avg.com/answers?id=906b0000000DJ7u . Thank you.
Have been using PC TuneUp 2014 happily with my Windows 10 PCs and just bought it on a new disc (for an extra licence) to put on a laptop also now running W10. But during installation it froze near the end and gave the message
"This program was started in compatability mode. As this can lead to undesirable effects, you should disable the compatibility settings. Do you want to run the application anyway?".
Had never even heard of "compatability settings" so I looked them up and they are something to do with Explorer - which Windows 10 does not have! Does anyone have any ideas please?
Oh, and last night I tried to use AVG Live Chat support twice with no luck - both times it let me type in all the details, then went dead on me. Very frustrating.
Hello David, may I know which progress of AVG PC TuneUp is running? Usually the whole maintenance would take up more time like 30 minutes or more than that.
Hello David. Yes I have already replied to another post of yours. Please have a look at this link: https://support.avg.com/answers?id=906b0000000DJ7u . Thank you.
Hi Balasubramanian - a colleague of yours (Gulam) replied to another query I put up bfore I read yours and he told me to run the TuneUp remover in Safe Mode so I tried that and it worked. I then exited safe mode and tried to install PC TuneUp again but after a couple of minutes it froze and gave me the same message abouyt starting in "compatability mode" again. So I am still stuck - i have emailed all this to Gulam and hope he can suggest something!
Hello David. Please check this link http://www.avg.com/filedir/util/TuneUp_Remover.exe to download and run the AVG Removal tool, after that, I request you to reinstall your product to fix the issue that you face. Thank you.