Problem installing

I tried to install AVG that I have paid and registered for by installing from the downloaded product. I get an error message, 0xe001f632, with the message that I should use this code to ask for help. Is there any. I can;t beleive a protection software that has problems installing. Ive doewnloaded countless programs and packages since PC became a reality. This is one of the first problems I have had. Thanks for the assistance.

Hello Joseph,

Sorry for the inconvenience caused. At times for any software program installation some error may occur, so this is the common issue and it can be resolved easily. Thank you for contacting us. I would request you to follow the below mentioned instructions once:

1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

    As per our record you have purchased our AVG protection multi-device program so to  download, install and activate it, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .

    Please feel free to contact us should you need any assistance. Thank you.