Problem Internet Security

AVG Protection
5

Hello Michael,

Let's work together to fix it. Provide us the screenshot of AVG user interface and let us know the version of AVG you have installed.

Open AVG Internet Security -> Menu -> About -> check its version. Have you tried repair or reinstall earlier?

6
Hello, 

attached the Screenshot , no it isn‘t possible.
the Version is 
AVG Internet Security: 16.161.8048
AVG Zen Version: 1.116.3.1052
AVG Framework Version: 1.143.2.51391
AVG Setup Version: 1.143.2.51391

I‘ve got only repair it ...

Regards
Michael

Von Michael's iPhone gesendet
1

Hey community,

my AVG INTERNET SECURITY tells me that I need an update on the "computer". I do this and the system informs me that the update has been completed successfully. Unfortunately, the error "computer update ewrfordelrich" still exists. Please tell me, how or who can fix the problem.

I´ve got Windows 7 and AVG Ultimate.

Thanks - Michael

2
Hello, 

attached the Screenshot , no it isn‘t possible.
the Version is 
AVG Internet Security: 16.161.8048
AVG Zen Version: 1.116.3.1052
AVG Framework Version: 1.143.2.51391
AVG Setup Version: 1.143.2.51391

I‘ve got only repair it ...

Regards
Michael

Von Michael's iPhone gesendet
3

Thank you for the information.

It seems that you have an older version of AVG installed on your computer.

The latest version is 18.6.

Please uninstall http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG the older version of AVG to completely remove all the traces of AVG from your computer.

Use this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the latest version of AVG Internet Security.

If you face any difficulties, please let us know and we will assist you further.

4

Hello Michael,

Let's work together to fix it. Provide us the screenshot of AVG user interface and let us know the version of AVG you have installed.

Open AVG Internet Security -> Menu -> About -> check its version. Have you tried repair or reinstall earlier?