hi,
I currently have TuneUp, VPN & Internet Sec…
Tune up and VPN have just been updated purchases …(Internet Sec valid until Feb 2024).
Although purchased these two…I still have the old icons requesting payment and can't easily get the newly paid ones up and running…it seems anyway?
Need help from you to get them going please.
Cameron
Hello Cameron.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Have you activated the product after purchase?
If not please try the below article for activation :
Activating an AVG TuneUp subscription (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-tuneup&retUrl=support_TuneUp)
Activating an AVG Secure VPN subscription (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn)
If you still have any issues after activation please let us know so that we can check and help you further.
Thank you.
Hello Cameron.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you.
Have you activated the product after purchase?
If not please try the below article for activation :
Activating an AVG TuneUp subscription (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-tuneup&retUrl=support_TuneUp)
Activating an AVG Secure VPN subscription (https://support.avg.com/SupportArticleView?l=en&urlname=activate-avg-secure-vpn&retUrl=support_secure_vpn)
If you still have any issues after activation please let us know so that we can check and help you further.
Thank you.