Problem to uninstall the old AVG

  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.

    To download, install and activate AVG Internet Security program please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z. Please feel free to contact us again should you need any further assistance.

Hi there, I have my old AVG9 in my computer and licence out of date. I paid for a new licence today, but unable to install because I was unable to remove the old AVG9 with the following error message:

Local machine: installation failed
    Installation:
        Warning: Action failed for file avgfwfd6.inf: file unregistration…
            AVG Firewall NDIS driver uninstallation failed.
                Error 0x2: SetupUninstallOEMInfW for fw driver failed. - Possible cause: The system cannot find the file specified.
        Error: Action failed for file AVGIDSAgent.exe: stopping service…
            The requested control is not valid for this service.  

I went into control panel and tried to uninstall AVG but fail with the above message. Now each time I open up my Outlook also have error message with AVG.

How can I remove the old AVG please.

  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.

    To download, install and activate AVG Internet Security program please follow the instructions mentioned in this link: http://bit.ly/1DXPL5z. Please feel free to contact us again should you need any further assistance.