Problem with AVG Enchanced Firewall and Wireless printers

General discussion
3

Hello Martha,

I apologize for the inconvenience. Let me help you with this issue. Please follow the steps from the below link to configure firewall to allow printer and other devices to your computer.

Follow the steps in the below article to "Add trusted and untrusted networks".

| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-enhanced-firewall&supportType=home)

If the issue still persists, please let us know and we will help you further.

1

I have a Cannon TS6300 and a HP OfficeJet Pro 6970. My laptop will no longer connect to them if I have the AVG Enhanced Firewall enabled. Both printers are wireless and used to be available to print to just fine. I have re-installed the both printers numerous time thinking it would fix it. 
But to no avail.
If I turn off the AVG Enhanced Firewall - the printers will work fine - I can print to them etc.
How do I fix this ??
Thank you!

2

Hello Martha,

I apologize for the inconvenience. Let me help you with this issue. Please follow the steps from the below link to configure firewall to allow printer and other devices to your computer.

Follow the steps in the below article to "Add trusted and untrusted networks".

| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=use-avg-antivirus-enhanced-firewall&supportType=home)

If the issue still persists, please let us know and we will help you further.