Hello David.
I understand your situation. We have posted the solution for your query in your another post. Please follow up with that and I would request you to avoid multiple postings for the same query because it would be confusing for us to follow up your thread. Please feel free to get back to us for any issues with AVG.
Thank you.
Recently, I purchased AVG Antivirus and AVG Performance for my PC with Windows 10. The AVG Zen which came with the AVG Performance Pro software shows four components consisting of Protection Pro, Performance Pro, Privacy and Identity, and Web Tuneup.
When I click on the "Open" portion at the bottom of the Protection Pro tab, nothing happens. When I click on the "Open", shouldn't the Protection Pro tab expand into the individual componets of Protection Pro consisting of Computer, Web, Identity, Email, and Firewall? The Protection Pro tab shows a fully-enclosed green circle with a check mark.
Any comments would be appreciated. Thanks for your assistance.
David, Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See other posting (https://support.avg.com/answers?id=906b00000008rJ9AAI).
AVG Guru