Hello Hacene,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use Youtube and email after installing AVG application. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know after installing which AVG application you are facing the issue?
Did you have AVG AntiVirus free or paid version in your device?
Are you using VPN feature?
May I know your device OS name and version?
Does a specific error message appear when you encounter this issue? If so, would you be so kind as to forward me a screenshot of it?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
If needed, please find a quick guide on how to take a screenshot here (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenmshot&supportType=home).
Thank you and keep us updated.
*-+963
.Hi,
Since I downloaded AVG, i can not watch youtube, can not check my email, can not do nothing.
Please try to fix as ASAP, as I have things to do.
Regards
Hello Jorgen,
Thank you for writing back to us. We are sorry for the inconvenience caused. We understand that you would like to cancel and delete your accounts. We are glad to help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.
https://support.avg.com/support_ask
You can also contact our billing team via below phone number :
United States: +1844 259 8811
Great Britain: +4480 006 68173
Australia: +6118 0042 9319
Thank you for your understanding.
Hello Hacene,
Thank you for contacting AVG Community Support.
We are sorry to know that you are unable to use Youtube and email after installing AVG application. We'll certainly check and help you out.
Could you please provide me with more details about the situation, and I will do my best to help you resolve it efficiently.
May I know after installing which AVG application you are facing the issue?
Did you have AVG AntiVirus free or paid version in your device?
Are you using VPN feature?
May I know your device OS name and version?
Does a specific error message appear when you encounter this issue? If so, would you be so kind as to forward me a screenshot of it?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
If needed, please find a quick guide on how to take a screenshot here (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenmshot&supportType=home).
Thank you and keep us updated.