Problem with false virus "message"

Viruses & Threats
10

Hello Pascal. Could you please let us know the AVG program you have installed on your PC? Please try to add the specified .exe file to the exception list. Please have a look at this article http://bit.ly/18WB2dg to add a file to the exception list. Please feel free to contact us back for any further assistance.

9

Pascal, Have a look @ this article (http://avgclick.me/reportafalsedetection).
AVG Guru

8

Hello,

I tried to put the .exe as exception, at the moment they run simultaneously as exception, but without success. And thank you very much for the fast answer. I run the free version of AVG with  2015 Build 5961.

7

Ok, thank you for the answer.

1

Hello,

I have a problem with an online game, after I started the game he blocked the .exe and says it's a virus even after I put the directory as exception. I tried to take it out of the quarantine "folder", but it puts it always back into it, i'd be glad if someone could help me with it. It no big problem, but annoying.

With friendly greeting
Pascal

4

Pascal, Have a look @ this article (http://avgclick.me/reportafalsedetection).
AVG Guru

6

Ok, thank you for the answer.

5

Hello,

I tried to put the .exe as exception, at the moment they run simultaneously as exception, but without success. And thank you very much for the fast answer. I run the free version of AVG with  2015 Build 5961.

2

Pascal, Please see note on the sample submit… "Please note that we do not answer back with results as the files are being checked automatically".
AVG Guru

3

Hello Pascal. Could you please let us know the AVG program you have installed on your PC? Please try to add the specified .exe file to the exception list. Please have a look at this article http://bit.ly/18WB2dg to add a file to the exception list. Please feel free to contact us back for any further assistance.