Hello Henriette,
You've reached the AVG community support forum.
We are sorry to hear that you want a refund for AVG subscription and unable to locate your account.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I have a problem in finding latest order history as I want a refund. Where will I find it?
Hello Henriette,
You've reached the AVG community support forum.
We are sorry to hear that you want a refund for AVG subscription and unable to locate your account.
We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.