Hello Anne,
Sorry for the inconvenience caused.
We request you to completely reinstall AVG Protection program using the AVG remover tool.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
As per our record you have purchased the subscription for AVG Protection Multidevice (1 year subscription), To download, install and activate it, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.
Hi.
I keep getiing an error message against my firewall in AVG Internet Security stating: "Firewall cannot start, because an error has occured in communication with a driver". I try to do what it says I should but nothing happens. It keeps coming up with the error message. What to do?
Hello Anne,
Sorry for the inconvenience caused.
We request you to completely reinstall AVG Protection program using the AVG remover tool.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
As per our record you have purchased the subscription for AVG Protection Multidevice (1 year subscription), To download, install and activate it, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.