Problem with initial install

Hi Jeffrey,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, it seems to be an issue with your browser.
Please try to subscribe the desired pack by visiting our online store from a different browser.
Alternately, you can reach our billing team via chat by visiting this link
They'll help you to check the available offers & subscribe the desired pack.
Thank you in advance!

I am using a Mac.  I downloaded the free version off AVG.  When I try to upgrade, it will not allow me to process my credit card and installing the upgraded version.  I think may have a virus already preventing me from upgrading to the 10  person.  How can I get around this.

Hi Jeffrey,

Thank you for contacting AVG Community.
We're glad to look into this & help you.
From your description, it seems to be an issue with your browser.
Please try to subscribe the desired pack by visiting our online store from a different browser.
Alternately, you can reach our billing team via chat by visiting this link
They'll help you to check the available offers & subscribe the desired pack.
Thank you in advance!