Problem with instalation of AVG Ultimate

AVG Protection
3

Hello Annelise,
We regret for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? so that we are more happy to assist you better.
Feel free to contact us for any further assistance. Thank you.

1

I have downloaded the folder for AVG Ultimate and when I click it, come to the question: "Do you want to allow this APP to make changes to your PC?", and then press "yes", - nothing happens… the box with the first question disappears and nothing more happens. I've tried many times. What can I do?

2

Hello Annelise,
We regret for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? so that we are more happy to assist you better.
Feel free to contact us for any further assistance. Thank you.