Problem with installing the soft ware

Hello Clement,

I understand that you are unable to complete the installation of AVG and get error. Please let me know the name of the AVG program you are trying to download. We see from your record that you have only an active subscription for AVG PC TuneUp. If you are having problem with this installation, please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive, I will check the same and assist you further.
I did purchase the software last Oktober but every time i try to install a get a feedback that the webpage is encountering some problems and there not possible to install my ware. This makes sad 
Clement, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Clement,

I understand that you are unable to complete the installation of AVG and get error. Please let me know the name of the AVG program you are trying to download. We see from your record that you have only an active subscription for AVG PC TuneUp. If you are having problem with this installation, please send me the screenshot http://avgclick.me/getscreenshot of the error message you receive, I will check the same and assist you further.