Problem with screen resolution

AVG Performance
1

I just purchased the Driver Update program as I had several drivers that were out of date. Once it had finished updating and restarted, my screen resolution is HUGE. I know how to fix the screen normally, but I dont have any options available on "display" now to do it. I also get a message to do with this is a different version that doesnt run well on older programs or something like that… This computer runs on Windows XP and I need to find a way to either undo the driver, or fix the resolution some other way… HELP!

6

Hello Liz,
We regret for the inconvenience caused.
Kindly follow the below steps to resolve AVG UI resolution issue.
1. Right click on an empty area of your desktop and choose Personalize.
2. Click on the Display link at the bottom left corner .
3. To Select a DPI Size . Choose a size that you desire. Here are three choices .
4. Smaller - 100% = 96 DPI(Pixels/Dots Per Inch)
5. Medium - 125% = 120 DPI (Pixels/Dots Per Inch)
6. Larger - 150% = 144 DPI (Pixels/Dots Per Inch.
7. Choose the smaller one that is 100%
8. Click on the Apply button.
Feel free to contact us for any further assistance. Thank you.

2

Hello Liz,
We apologize for the inconvenience caused. Please follow the instructions on the article https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/display_change_screen_resolution.mspx?mfr=true and check whether you could change your screen resolution.
Thank you.

3

Hello Liz,
We regret for the inconvenience caused.
Kindly follow the below steps to resolve AVG UI resolution issue.
1. Right click on an empty area of your desktop and choose Personalize.
2. Click on the Display link at the bottom left corner .
3. To Select a DPI Size . Choose a size that you desire. Here are three choices .
4. Smaller - 100% = 96 DPI(Pixels/Dots Per Inch)
5. Medium - 125% = 120 DPI (Pixels/Dots Per Inch)
6. Larger - 150% = 144 DPI (Pixels/Dots Per Inch.
7. Choose the smaller one that is 100%
8. Click on the Apply button.
Feel free to contact us for any further assistance. Thank you.

4

Nope that didnt help either, cos the slider doesnt move… have tried all that already… Is there some way to undo the updates or something?

5

Hello Liz,
We regret for the inconvenience caused.
Could you please let us know the operating system you have installed in your pc? is it Windows XP Service Pack 1 or Windows XP Service Pack 2 or Windows XP Service Pack 3? so that we are more happy to assist you better.
Thank you.