Problem with updates windows and avg

Several times i have problems with the updates of windows 10 on my laptop. The shop where i bring in my laptop to solve the problem said that there is a relation with the software of avg. Is this true and what must i do to solve the problem ?
I have tried to write in english, but i am a dutchman. I hope you understand my question.

Hi Peter,

We understand your concern.

We would like to inform you that AVG wont conflict with the Windows Update.

If you still feel that AVG is causing the issue, please refer the following article and disable the AVG then check for the issue again https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Keep us posted.