fiz uma assinatura AVG segurança na internet e quando coloco pra fazer o escaneamento inteligente aparece um monte de problemas de desempenho, dai coloco para resolver os problemas ele pede pra mim fazr uma outra assinatura. fiquei sem enteder, quer dizer que estou pagando por algo que nao servir para mim?
Hello Amanda,
We're happy to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.
We would like to clarify that AVG Internet Security product is designed to protect your device from viruses and threats.
It can't resolve the performance issues found on your device and to do that, we have designed AVG TuneUp product.
The performance issues appearing on AVG Internet Security scan is an inbuilt feature and it can't be excluded.
It can be done, when you have AVG TuneUp installed and activated.
However, you will be able to skip resolving performance issues in the scan result.
Thank you.
Hello Amanda,
We're happy to help.
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate this post.
We would like to clarify that AVG Internet Security product is designed to protect your device from viruses and threats.
It can't resolve the performance issues found on your device and to do that, we have designed AVG TuneUp product.
The performance issues appearing on AVG Internet Security scan is an inbuilt feature and it can't be excluded.
It can be done, when you have AVG TuneUp installed and activated.
However, you will be able to skip resolving performance issues in the scan result.
Thank you.