Hi Marie,
The support available here is in English currently. You can for example use Google Translator (https://tinyurl.com/yfzd3j6j) for translation purpose.
We're glad to look into this & help you.
Please let us know the exact file that you're attempting to download & what happens while downloading. Do you receive any error message?
If so, share us the screenshot of it for better clarity.
Bonjour
Je n'arrive plus à téléchercher un fichier, merci
Hi Marie,
The support available here is in English currently. You can for example use Google Translator (https://tinyurl.com/yfzd3j6j) for translation purpose.
We're glad to look into this & help you.
Please let us know the exact file that you're attempting to download & what happens while downloading. Do you receive any error message?
If so, share us the screenshot of it for better clarity.