Problems downloading sage payroll IDP.alexa.53

Viruses & Threats
3

Hello Gail,
Thank you for contacting AVG Community support.
Please let us know if you are using a free or paid subscription of AVG product.
Can you please send us the screenshot of the error to assist you further with better clarity.
To take screenshot, please follow steps in the below article:
steps for taking screenshot (https://support.avg.com/SupportArticleView?&supportType=home&urlName=AVG-Create-screenshot).

Thank you.

1

Hi
I'm having problems downloading Sage Payroll onto my laptop - keep getting error (?) message IDP.alexa.53
Suggestions please
thanks
Gail

2

Hello Gail,
Thank you for contacting AVG Community support.
Please let us know if you are using a free or paid subscription of AVG product.
Can you please send us the screenshot of the error to assist you further with better clarity.
To take screenshot, please follow steps in the below article:
steps for taking screenshot (https://support.avg.com/SupportArticleView?&supportType=home&urlName=AVG-Create-screenshot).

Thank you.