Problems installing Tune up

Hello Douglas. Sorry to hear that. I have checked your record and found that you have purchased the Express Install service to get our remote support help. I have sent you the email to the registered email address with us. Please follow the instructions mentioned in the email to get our remote support help. Please check for the email in the spam or junk folders if it is not present in the inbox. Thank you.

I had a trial version of tune up which expired.  I clicked to buy 2 years, put in my card info and downloaded.  nothing happened so i paid for AVG 19 dollars to install, but that would not open or do anything.

Hello Douglas. Sorry to hear that. I have checked your record and found that you have purchased the Express Install service to get our remote support help. I have sent you the email to the registered email address with us. Please follow the instructions mentioned in the email to get our remote support help. Please check for the email in the spam or junk folders if it is not present in the inbox. Thank you.