Problems logging into my account

Hello Steve,

I am sorry to know that.
May I know what is the exact error that you get while logging into AVG my account from your PC?
Will you be able to share a screenshot of the error?
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I Have just bought a new HP PC I am trying to load my AVG subscription but I can't log into my account to allow me to upgrade my download. The log in is working on my IPhone and old PC

Hello Foppo,

I am sorry to know that you couldn't log into your AVG my account.
Are you getting any error while logging into AVG my account?
If yes, please try to provide the screenshot of the error.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hello Steve,

I am sorry to know that.
May I know what is the exact error that you get while logging into AVG my account from your PC?
Will you be able to share a screenshot of the error?
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

I can't log into my account