It is the AVG PC Tune Up (License # removed)
I just took a picture of it on my cell phone. How can I send it to you?
Say :We're redecoratiing We're work on some design changes to your AVG Account, but
do not worry, managing your subscriptions will be as easy as ever. Stay tuned.
Note: it is interferring with my internet provider and all of my work on my computer.
Louise
Hello Louise,
We are sorry to hear this. May I ask where do you get this "Keep getting that house cleaning is being done" message?
Could you share the screenshot of it? You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We could see that you have paid for AVG Internet Security, AVG password protection, AVG Secure VPN, AVG PC TuneUp and AVG Driver Updater products.
May I ask which AVG program is causing the issue with internet?
For the last 4 days, all of my AVG products that I have bought and used for quite sometime are not now working. Keep getting that house cleaning is being done. It is hindering the use of my internet and causing problems. Should I un-install???
Hello Louise,
We are sorry to hear this. May I ask where do you get this "Keep getting that house cleaning is being done" message?
Could you share the screenshot of it? You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
We could see that you have paid for AVG Internet Security, AVG password protection, AVG Secure VPN, AVG PC TuneUp and AVG Driver Updater products.
May I ask which AVG program is causing the issue with internet?
It is the AVG PC Tune Up (License # removed)
I just took a picture of it on my cell phone. How can I send it to you?
Say :We're redecoratiing We're work on some design changes to your AVG Account, but
do not worry, managing your subscriptions will be as easy as ever. Stay tuned.
Note: it is interferring with my internet provider and all of my work on my computer.
Louise
Yes, Louise.
Please share the screenshot here. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Okay I am on my pc, now how do I upload the picture to you, from here
Yes, Louise. We have received the screenshot.
We request you not to share the license number on a public forum.
The message that you see on AVG my account is a default one which explains that we are undergoing a major change.
However, this will not affect the functionality of your AVG products.
May I ask how did you confirm that AVG PC TuneUp is interfering with your internet provider?