Hi everybody,
I had installed the AVG VPN program on my computer and also on my phone.
But in practice it bothers me a lot.
Internet takes way too long to finally be able to do something on one side. Also when looking up from a side, that also takes longer than usual.
My phone is also lagging too much on several programs. Also on programs that I use to cycle around, the roads and surroundings are not visible on the screen, only that I am cycling somewhere.
After finally blocking this program, those problems were solved.
So info for you what the negative consequences are with AVG VPN
Can the problem be solved?
m.vr.gr.
E.Brinkhof
Thangs for your fast response.
Mine (automatic) optimal location is Belgium (Brussel), the distance is 126 km. It used 12 seconds for the first page on internet. Other internet pages also use a few seconds (less then 12 seconds).
The Dutch distance (Amsterdam) is 155 km. I did use the Dutch distance to do a test and the first page on internet was used 23 seconds. Other internet pages also use a few seconds (less then 23 seconds).
When not using AVG Secure VPN internet connection is directly about 0 seconds, and on my phone everything is as it must be. (I understand that some additional time is needed to make secure contact)
But when use AVG Secure VPN on my Iphone for outside my house I don’t hardly have internet contact and also the connection to my cycle around roads and surroundings are not available.
I also checked Speedtest at home (wifi) from Dutch Zigga and it shows the:
73 Mbps for download
15 ms for Ping
10 Mbps for Upload
I also checked Speedtest from my Iphone from Dutch Zigga (far outside with 4G network) and it shows the:
71 Mbps for download
38 ms for Ping
13 Mbps for Upload
So I understand the target off AVG Secure VPN, and it can be accepted regarding at home internet (however, quicker use would be happy). But I do not prefere it for my Iphone.
I think regarding the Iphone that the time for respond from AVG Secure to my Iphone takes to much time, and then do not work correctly.
I hope I’ve given you enough information to see what the cause is, and if we can improve it.
m.vr.gr.
Eugène Brinkhof
Hello Eugene,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
Do you feel the slow internet connection, when the AVG Secure VPN is turned on?
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
We request you to change the location in AVG Secure VPN to optimal location or P2P locations and check the status.
Thank you.
Hello Eugene,
Thank you for reaching AVG Support Community.
We sincerely apologize for the difficulties you are currently experiencing.
Do you feel the slow internet connection, when the AVG Secure VPN is turned on?
You may experience a slower internet connection when using AVG Secure VPN. This is because a VPN encrypts traffic and data before sending it to a server.
Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.
We request you to change the location in AVG Secure VPN to optimal location or P2P locations and check the status.
Thank you.