Problems with computer

Hi Hans,

Initially, it isn't recommended to share the order info over this post.
However, we understand your concern & have initiated the refund process.
An email confirming the same has been sent to you. For further queries, feel free to write back to us.

My computer crashed and I tried to download AVG; that did not work; the download broke off every time, so I could not use it. Next I tried Avast this download worked, but coul;d not safe my laptop.
I had to buy a new one and this included a safety system for a year.
Itried as much as I  could but was going from page to page. Then surprise, surprise, my VISA was
robbed of Euro 54,99.
I want this payment back. For AVG / Avast ( for the second gives the answers) it looks like normal business. Please return my money

(Order # removed)
13 juli 2020
AVG Internet Security (meerdere apparaten)
Creditcard
54.99 EUR
Order # removed
16 mei 2020
AVG Internet Security (meerdere apparaten)
Creditcard
0.00 EUR

Hi Hans,

Initially, it isn't recommended to share the order info over this post.
However, we understand your concern & have initiated the refund process.
An email confirming the same has been sent to you. For further queries, feel free to write back to us.