To add, when I turn off protection I have no problems copying files. Please tell me what part of AVG free is causing this and how to turn that off.
for about the last week or two, I have not been able to copy files from my PC (Windows 10) to an external drive. I've tried two different thumb drives and the same problem. When I start the copy process, I see the status window and it hangs, sometimes at 0%, 35%, or 87%, etc. It never completes. When I try to cancel, it shows canceling but it still hangs. Yesterday I got this message when trying to cancel, "the action can't be completed because the file is open in aswEngSrv.exe. That is an AVG program. Has anyone else run across this and what is the way out of this?
Thanks
Hi Lorrie,
We are sorry to hear this.
We will help you to resolve the issue.
Could you share us the screenshot of error message to investigate further?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
To add, when I turn off protection I have no problems copying files. Please tell me what part of AVG free is causing this and how to turn that off.